To what areas do you ship?
We ship our products to nearly every location in the world by method of UPS shipping.

How do I get free shipping?
All orders over $100 are eligible for free UPS Ground shipping. See our Shipping Policy for further details.

Am I responsible for paying taxes and customs duties on my orders?
No, all taxes and customs duties are paid by the Raffaello Network in advance for any destination in the world. You will not be charged any extra fees.

Will I be able to track my shipment?
You will always be able to track your shipment. Once the order has been shipped, you will immediately receive an e-mail from us, including your tracking number and a direct link to track your shipment on the UPS website.

RETURN POLICY

We have a 30-day return policy, should you wish to return your order.

HANDBAGS SIZES

Often sizes can be found by clicking on the image, as part of the product description. If you can't find sizes, please contact us and we'll send you exact sizing for the styles you are interested in.